A video went viral on Social Media platform Facebook in which passengers are complaining about the Air China flight no. CA948 Ca991 delayed for more than 12 hours and no assistance, accomodation or proper information provided by the ground staff.
It happened on 21st Jan 2017. About 150 passegers were stuck in India(12 hours) and Beijing(13 hours) on 20th and 21st Jan as per Report. No hotel was accomodated by airlines for passengers and after 6-7 hours of struggle in Beijin they gave 200 yuan as per passenger.
Have a look on the videos: