Clarks Exotica Convention Resort & Spa has been awarded 1st Runner-Up in the ‘Excellence in Services & Operations’ category at the prestigious Exhibition Excellence Awards (EEA) 2025, held at CICDO Exhibition Center, Mumbai. This recognition highlights the resort’s leadership in delivering personalized, seamless hospitality experiences and operational excellence, making it a preferred destination for MICE events, weddings, leisure travelers, and airline crew.
Under the leadership of Mr. Varun Sharma, GM Operations, and a dedicated cross-functional team, Clarks Exotica has implemented strategic upgrades that significantly improved guest satisfaction in 2024–25. Notable achievements include a rise in its Booking.com rating from 7.4 to 8.4, a Tripadvisor rank of #22 among 1,136 Bengaluru hotels, and an Agoda Customer Review Award score of 8.1.
The resort’s guest-centric approach is uniquely tailored across key segments:
- MICE guests enjoy custom décor, brand-branded amenities, and themed experiences.
- Wedding parties are welcomed with festive in-room surprises and family-focused comforts.
- FITs benefit from wellness kits, personalized dining, and celebratory gestures.
- Airline crew are provided with seamless check-ins and restful stays tailored to tight schedules.
Key departmental contributions included innovations in rooms division, eco-friendly housekeeping, elevated F&B services, digital infrastructure, and sustainable engineering all ensuring high-quality service delivery at every touchpoint.
Located just 15 minutes from Kempegowda International Airport and spread across 70 acres, Clarks Exotica Convention Resort & Spa is redefining Indian luxury hospitality with its expansive venues, nature-infused setting, and consistently thoughtful service.
