ConfirmTkt, a leading online train-ticketing platform, has introduced ‘Travel Guarantee,’ a feature designed to provide greater security and flexibility for passengers with waitlisted tickets. If a ticket remains unconfirmed at the time of chart preparation, travelers can receive up to three times the ticket fare as a refund, helping them book alternative transport such as flights or buses at the last minute. This initiative ensures a smoother travel experience, even during peak seasons when waitlists are long and last-minute fares surge.
With high demand for train travel often resulting in unconfirmed tickets, ‘Travel Guarantee’ minimizes disruptions by offering financial support for alternative travel arrangements. Passengers can opt for this feature at a nominal charge when booking select trains and classes via ConfirmTkt. If their ticket remains waitlisted, they receive 1X of the fare refunded to the original payment mode, while the remaining amount is issued as a ‘Travel Guarantee Coupon.’ Depending on their chosen mode of travel, users can receive an additional 2X coupon for flights or buses, or a 1X coupon for rebooking another train journey.
Dinesh Kumar Kotha, CEO of ConfirmTkt and ixigo Trains, emphasized the platform’s commitment to making train travel more reliable and stress-free. He highlighted that ‘Travel Guarantee’ eliminates the uncertainty of waitlisted tickets by providing up to 3X refunds, ensuring travelers can secure alternative transport without the financial strain of last-minute fare hikes. He also noted that a similar feature launched on ixigo Trains received an overwhelming response, reinforcing the demand for innovative solutions that enhance travel convenience.
As ConfirmTkt continues to improve the train booking experience, ‘Travel Guarantee’ stands out as a game-changing feature, offering passengers financial security and greater peace of mind while planning their journeys.
