Four Seasons Hotel Mumbai has announced the appointment of Aaruni Dwivedi as the new Hotel Manager. With an illustrious career spanning 17 years in luxury hospitality, Aaruni brings a wealth of global experience and expertise to his new role. In his capacity as Hotel Manager, he will oversee the operations of the hotel, reinforcing the hotel’s commitment to delivering the highest standards of luxury and service.
A seasoned leader in operations, Aaruni has worked at top-rated Four Seasons Hotels and Resorts across the APAC, EMEA, and Americas regions. His extensive background in operations management, process optimization, and guest experience enhancements will be instrumental in elevating the guest experiences at Four Seasons Hotel Mumbai.
Prior to joining the Mumbai team, Aaruni served as the Director of Rooms at Four Seasons Resort Langkawi, where he successfully led seven departments and achieved remarkable improvements in personal guest recognition scores and process optimization. Aaruni’s global journey includes leadership roles at prestigious properties across the award-winning hotel chain, Four Seasons Resort Seychelles, and Four Seasons Resort Maldives at Landaa Giraavaru. He has a proven track record of executing seamless operations in both pre-opening and established luxury hotels, including overseeing large-scale departmental setups and implementing innovative strategies to enhance guest satisfaction.
“I am delighted to return to Mumbai and be part of the iconic Four Seasons Hotel Mumbai. This city holds a special place in my heart, and I look forward to working with the talented team here to ensure operational excellence across both Rooms and F&B divisions and further elevate the guest experience and personalized service that Four Seasons is renowned for,” said Aaruni Dwivedi, Hotel Manager, Four Seasons Hotel Mumbai.
His appointment marks a return to the city where he began his career, having previously held various positions in the Front Office at Four Seasons Hotel Mumbai during its pre-opening phase. His rich expertise, coupled with a commitment to operational excellence and guest-focused leadership, promises an exciting new chapter for the hotel.
