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Alma Resort Vietnam to reopen its doors from January 15.

Posted : 03 January 2022 09:57:22 | By TWO Bureau | GNN Bureau

Alma Resort Vietnam to reopen its doors from January 15.

 “Since the opening of Alma in late December 2019, the journey is the rollercoaster ride not just for us but for the world. We have experienced three lockdowns", said Herbert Laubichler –Pichler, MD - Alma resort.  “We’re cautiously optimistic about 2022 for a tourism industry that was brought to its knees by the pandemic,” he added.



Since the resort’s closure on May 16, our team has kept busy developing a host of new capacities and services, ranging from kick-starting a major solar power project and undergoing extensive training to develop, a ‘back of house tour and enhancing Alma’s very own mobile app.



To retain and motivate staff, Alma joined the digital hospitality training platform - Typsy, to ‘up-skill’ its staff. This training helped them to horn their skills to help with internal promotion and career progression.

Alma’s managers also studied Cornell’s management accounting certification program’s six courses over four months, equipping them with tools to develop key performance indicators (KPIs) and reporting systems to boost the performance of managers and units across the entire organization.



Alma also doubled the size and capacity of the kitchen of beachfront restaurant Atlantis, which specialises in fresh and local seafood and introduced a gourmet family barbeque experience and a roadside coffee shop to cater to the local traffic’s insatiable thirst for caffeine. The team is getting ready for Tet on Feb. 1, to be marked with a six-day program filled with merriment such as traditional games and competitions, an outdoor cinema on the beach, kite flying competitions, lively singalongs and more. The vast lobby will be transformed into a traditional “Tet Village” with huts brimming with snacks and drinks.



“We’re cautiously optimistic about 2022 for a tourism industry that was brought to its knees by the pandemic,” Laubichler-Pichler said. “Things will gradually pick up but it’ll take time before tourism numbers come back to the levels of demand we experienced after Vietnam’s first lockdown.”

 




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Tags : Alma Resort Vietnam, Vietnam, Luxury resort, restarting tourism


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