The International Institute of Hotel Management (IIHM) has introduced NamAIste Hospitality GPT, the first artificial intelligence-powered knowledge platform designed just for the hospitality industry, marking a significant milestone for the global hospitality sector. This ground-breaking platform, which was created in partnership with Entiovi Technologies, puts India at the forefront of fusing cutting-edge AI technology with the fundamentals of hospitality.
Because NamAIste is specifically designed and trained on decades’ worth of industry-specific data, such as standard operating procedures, international culinary skills, tourism trends, and operational frameworks, it differs from generic AI models. With its bilingual features, curated information from over 60 countries, and real-time help, it serves as a digital mentor for professionals, educators, and students around-the-clock. The platform was created with accessibility and security in mind, and it is hosted on Indian servers to guarantee data protection and legal compliance. For example, a student in Bengal can study Japanese food in Bengali because to its bilingual interface, which makes knowledge of international hospitality available locally.
By merging global research, industry best practices, and academic programs, the platform functions as an all-inclusive information base. It provides resources ranging from career path mapping to sustainable hotel management techniques. Dr. Suborno Bose, the visionary leader of IIHM, called NamAIste a revolutionary move toward democratizing and inclusively enhancing hospitality education. At the launch, he said, “This is India’s gift to the global hospitality sector—a fusion of ‘tech and touch’ that empowers learners while preserving the human essence of service.” Representatives from more than 60 countries attended, including students, educators, and leaders in the industry.
NamAIste will initially be available to a limited number of organizations and experts, but IIHM hopes it will develop into a cooperative ecosystem. Users will share their expertise in this developing field, keeping the site innovative and active.
In addition to marking a significant advancement in hospitality education, NamAIste also positions India as a pioneer in using AI for benefit in specialized fields. It closes the long-standing gap between academic education and real-world industry demands for the hospitality sector. It provides students with previously unheard-of access to worldwide knowledge, so leveling the playing field in education and preparing them for a competitive, global workforce.
IIHM’s goal of using daring innovation to redefine hospitality education is furthered by NamAIste. The school, which is well-known for programs like the Young Chefs Olympiad, is now a leader in the way that technology can revolutionize and democratize education in service-oriented disciplines.
