In a groundbreaking move for the travel industry, tourism veteran Naveen Kundu has unveiled Tourism Futures, an AI-powered platform designed to revolutionize how tour operators, DMCs, hotels, airlines, and other travel service providers acquire and engage customers. Unlike traditional travel operators, Tourism Futures is focused exclusively on AI-driven marketing and customer acquisition, offering tools such as personalized recommendation engines, predictive analytics for market trends, automated marketing planning, budgeting solutions, and AI-powered customer acquisition strategies. Calling it the “death of traditional marketing,” Kundu emphasized that the future of tourism lies in hyper-personalized, data-driven strategies rather than conventional approaches. “Those who fail to adopt AI risk losing market share to competitors who can deliver instant, personalized experiences to today’s travellers,” he said. Industry experts see the launch as timely, given the rising demand for tailored travel experiences and the rapid integration of technology across global tourism. With Tourism Futures, Kundu aims to empower businesses to optimize marketing spend, anticipate traveller behavior, and stay ahead in an increasingly competitive landscape, marking a new era of growth and innovation for the tourism sector.
