In a bold move to restore travel confidence amid global uncertainties, Thomas Cook (India) Limited and its group company SOTC Travel have unveiled ‘TravSure’, a pioneering safe travel program designed to offer comprehensive protection and support for international group travellers. As India’s leading travel service providers, both Thomas Cook and SOTC are reinforcing their customer-first commitment by addressing key pain points faced during emergency situations such as political unrest, war-like disruptions, and travel curtailments.
TravSure is a first-of-its-kind initiative in the Indian travel industry, filling the critical gaps often left by traditional travel insurance particularly exclusions related to war or force majeure situations. The program provides 24/7 dedicated customer assistance, free rescheduling and cancellation options for unutilized services during emergencies, and additional trip protection with coverage up to USD 1,500 per person for air and land expenses on international group tours.
With global travel landscapes becoming increasingly unpredictable, TravSure empowers customers to travel with confidence. Key highlights include cost coverage for flight rescheduling, hotel stays during transit, and on-ground support, especially when disruptions occur due to riots, airspace closures, or conflict-related emergencies. A dedicated representative ensures real-time support for any changes or queries throughout the journey.
Rajeev Kale, President & Country Head Holidays, MICE, Visa, Thomas Cook (India) Ltd., stated, “With TravSure, we are setting a new benchmark in customer safety and well-being. It goes beyond traditional protection it is a holistic promise of support, financial security, and peace of mind at every step of the travel journey.”
Echoing the sentiment, S D Nandakumar, President & Country Head Holidays & Corporate Tours, SOTC Travel, added, “Today’s traveller is curious but cautious. TravSure was created to offer them the freedom to explore without fear. It not only protects but also empowers, helping our customers plan and enjoy their dream vacations with complete assurance.”
TravSure marks a significant step in redefining travel safety and assurance, ensuring that Indian travellers can embark on global adventures backed by the trusted strength and legacy of Thomas Cook and SOTC.
