In reshaping India’s intercity bus travel, Manish Rathi, MD of IntrCity SmartBus, zeroes in on three pillars: “Digital Luggage Tags eliminate misplaced bags and cut paper waste,” he says—simplifying handling and boosting sustainability.
“IoT-enabled buses offer live tracking, ETA updates and snack pre-orders,” ensuring a seamless, stress-free journey.
“Women’s safety is our top priority,” Rathi emphasizes, with women-only seating, dedicated captains and 24/7 command-center support.Under his leadership, IntrCity aims for ₹1,000 crore revenue by 2027—proof that tech-driven comfort, safety and eco-consciousness can drive real growth.
