Asego Global Assistance, a leading provider of travel insurance and global assistance, has partnered with Collinson International to enhance travel experiences for Indian travelers. This collaboration enables users of Asego’s WaitMate to access over 1,600 premium airport lounges and travel experiences worldwide during flight delays, powered by Collinson International’s SmartDelay solution.
Sumit Prakash, Country Director for India and South Asia at Collinson International, stated, “With Indian travelers prioritizing lounge access during flight disruptions, our partnership with Asego will help alleviate travel stress by providing a relaxing space at airports. We are thrilled to welcome Asego WaitMate users to our extensive lounge network.”
Dev Karvat, Founder and CEO of Asego Global Assistance & Travel Insurance, highlighted the company’s commitment to enhancing travel protection. “Asego WaitMate elevates the customer experience by offering exclusive lounge access alongside comprehensive insurance during flight delays. This partnership reflects our dedication to adapting to changing travel dynamics over the past 25 years.”
Statistics reveal that as of June 2024, 1 in 5 flights within Asia Pacific faced delays of at least 15 minutes, impacting 33 million travelers. Research by Priority Pass shows that pre-flight issues trigger “Fear of Switching Off” (FOSO) for 60% of Indian travelers, emphasizing the need for stress-relieving solutions.
Through this partnership, eligible Asego WaitMate users will receive notifications of flight delays and digital lounge access vouchers, ensuring seamless and comfortable travel experiences even during disruptions.
