SAP Concur and American Express Global Business Travel (Amex GBT) have announced a strategic alliance, launching Complete by SAP Concur and Amex GBT, an AI-powered solution integrating booking, servicing, payments, and expense management.
The co-developed platform provides access to 600+ airlines and 2 million+ properties, unified traveler support, and next-gen retailing options. Fred Fredericks (SAP Concur) and Evan Konwiser (Amex GBT) emphasized that the alliance redefines business travel, delivering a seamless, intelligent experience while optimizing travel spend, compliance, and user satisfaction.
The solution leverages combined AI and data analytics to offer near real-time enhancements, aiming to set a new benchmark for corporate travel and expense management globally.
