In a strategic move to enhance group travel experiences, IndiGo, India’s leading airline, has partnered with Infiniti Software Solutions Pvt. Ltd., a global leader in airline group revenue management technology. The airline has officially adopted GroupRM, Infiniti’s advanced, cloud-native group revenue management platform, to modernize and automate its group booking operations.
The collaboration comes in response to the growing demand for group travel across business, leisure, and institutional segments. By integrating GroupRM into its operational framework, IndiGo aims to significantly improve efficiency, speed, and personalization in handling large-volume group travel requests. The platform’s capabilities are designed to deliver faster response times, scalable performance during peak periods, and streamlined processes that reduce manual intervention.
Abhijit Dasgupta, Senior Vice President – Planning & Revenue Management at IndiGo, said, “Innovation is key to our mission of providing affordable fares and a hassle-free experience. Our partnership with Infiniti and adoption of GroupRM transforms the way we serve our group customers. This platform enables us to offer quicker, smarter, and more customized booking journeys that meet the dynamic needs of group travellers.”
Adding to the announcement, Ananth Narasimhan, CEO of Infiniti Software Solutions, stated, “Partnering with a forward-thinking airline like IndiGo is a proud milestone for us. GroupRM is built to drive operational agility and enhance passenger satisfaction, which are essential for airlines to thrive in today’s competitive aviation market.”
